Endpoint Incident Response
When a computer is compromised, every minute counts.
Hands-on forensic investigation for compromised endpoints — led by cybersecurity experts who present findings to the FBI, financial regulators, and cyber insurance carriers.
30+
years serving financial services
40,000+
endpoints under management
1,000+
incidents responded & documented
Scope & Goal
Help the firm determine what happened — and what it means.
What This Covers
Forensic investigation for endpoint incidents — a compromised computer, phishing with malware, or a remote-access intrusion.
How It Works
FCI deploys tooling, isolates the device, and conducts a manual, expert-driven examination of the evidence.
The Goal
Help the firm determine what happened, what was accessed, and what the incident means for regulatory notification and compliance.
Other Incident Types
Wire fraud, BEC, and account takeover follow a different process and are scoped separately.
Non-Reportable Incident
Reportable Incident
Breach
The Process
Five steps from intake to report.
- 01 Software Deployment — firm clicks a link, two programs installed in minutes
- 02 Device Isolation — FCI takes control, no one else uses the machine
- 03 Forensic Investigation — manual, expert-driven evidence review — not a scan
- 04 User Interview — context that logs alone cannot provide
- 05 Report Delivery — final report, or initial findings + estimate for next phase
Tooling & Expectations
What gets deployed — and what every firm should know.
Remote Access Tool
Secure remote access for the duration of the investigation
Endpoint Protection
Real-time visibility and managed threat detection
Device Unavailable
No one uses the machine until FCI releases it — full isolation for the duration of the investigation.
Timeline Depends on Evidence
No fixed duration in advance. The scope of what happened determines how long the investigation takes.
Scope May Expand
Shared drives, cloud apps, and other systems may need to be examined depending on what the evidence reveals.
No Fixed Price Beyond Initial Phase
A detailed estimate is provided before any additional work begins. No surprises.
Initial Engagement
Getting started.
$1,299
initial investigation
5 hrs
combined expert effort
4-person
dedicated team
What's Included
Deployment, device isolation, and the first phase of forensic investigation — everything needed to start.
Your Team
Project manager, cybersecurity expert, lead technician, and senior review — all engaged from day one.
Outcome
A final report if the investigation concludes within the initial phase — or initial findings with an estimate for the next phase.
Five Hours
Combined expert effort across the team. Often enough for a complete final report on contained incidents.
Deliverables
What the firm receives.
Written report suitable for regulators, home offices, and cyber insurance carriers.
Point of Compromise
How and when access was gained
Malware & RAT Status
What was installed, whether it remains active
Client PII Exposure
Was personal information accessed or exfiltrated
Data Exfiltration
Was data transferred outside the environment
Account Compromise
Which accounts were affected and what access they had
Remediation & Next Steps
Containment actions and prevention recommendations
Breach Preparedness
If it's a breach, the clock is already running.
Notification Timelines
A confirmed breach triggers regulatory notification requirements immediately — the clock starts the moment you know.
Who Gets Notified
FINRA, SEC, state regulators, cyber insurance carriers, and potentially the FBI — depending on the nature and scope of the breach.
What Regulators Will Ask For
Cybersecurity policies, last vulnerability scan, last penetration test. If those don't exist or are outdated — immediate credibility problem.
FCI Emergency Team
Rapid vulnerability assessment and penetration testing on a compressed timeline — so you have answers before regulators ask the questions.
Ready to discuss endpoint incident response for your firm?
FCI works with broker-dealers and branch offices, insurance carriers and agencies, and RIAs. No commitment until you decide to engage.
Phone
973-227-8878
Web
fcicyber.com